General Enquiries

 

  • Why… Orange Clove?
    You might be thinking, what makes us unique. Well, it lies in our DNA to innovate. New dishes, impressive setups that make you go WOW, launches that make us 1st in the market like Sophie the Laksa Robot. If you want a trustworthy and unforgettable experience, Orange Clove is the one!
  • I am planning a small gathering. Do you cater to such celebrations?
    Of course we do! Explore our drop-off menus and party packs should you be having a cosy gathering.
  • I have a huge event coming up, would you have experience catering to such events?
    Trust us with that. To top it off, we offer event planning services so you can have a peace of mind! We have catered up to 10,000 guests in a single event. Take a look at our Gallery for some of the events we have delivered.
  • What is the difference between buffet and drop-off catering?
    Buffet orders come with table and warmer setup. Food will be served in microwavable containers for drop-off catering orders. It is usually suitable for cosy gathering with less than 20 guests.
  • Is Orange Clove Halal?
    Definitely Halal to provide an inclusive experience for all. Read more about Orange Clove Catering’s Halal certification.
  • I want a customised menu. How can I request that?
    Give us a call at 6515 0991 and let us surprise you with our creativity!
  • What are your opening hours?
    Our mainline is available from Monday to Sunday, 9am to 6pm. Please give us at least 3 working days confirmation and all delivery time is based on a first come first serve basis.
  • Where do you deliver to?
    We deliver islandwide!
  • How will you recognise me?
    Your delivery captain will be calling you upon arrival. While he might not be able to recognise you at one glance, it will be very helpful should you be able to wave a friendly Hello!
  • Can I do self-collection?
    Self-collection is available. You may place the online order with us and collect it on your preferred date at: 1 Kaki Bukit Rd 1, Enterprise One Building, #05-03/04, S(415934)
  • How can delivery food taste great?
    We have the following to ensure great food and quality presented:

    • 1 Chef 1 Dish
    • 1 Hour from preparation to Delivery
    • Constant R&D
    • Quality above all
  • How long does your food last?
    In accordance with Singapore Food Agency’s guidelines, our food is best consumed within 3 hours upon delivery, without warmer setup If you have ordered our drop-off package, and food is served in microwavable containers, we recommend consumption within 1 hour upon delivery.
  • What is the food portion provided?
    Our food portion is served at 1:1 ratio (for countable items) as we use the freshest and highest quality ingredients for our dishes. As good food runs out fast, we would encourage you to ensure adequate quantity is being catered for your guests.
  • Do you have vegetarian options?
    Yes, we cater to a diverse range of dietary requirements. Explore our full Vegetarian menus or contact your dedicated catering consultant for vegetarian options within a regular menu.
  • Do you provide service staff?
    Yes, depending on your event requirement, engagement of service staff starts from $100/staff for 1st 4hours. Please call us at 6515 0991 for further queries.
  • Who can I look for on the day of delivery?
    Please contact Orange Clove Mainline at 6515 0991 from 9am to 6pm daily. Alternatively, you may contact our delivery captain directly. An SMS with his details would have been sent to you a day before the delivery.
  • GeBiz menu & enquiry
    For Gebiz related queries, you may drop an email to gebiz@orangeclove.com.sg or contact Ms Yvonne Tan at 9088 9209.
  • How can I provide my feedback?
    For compliments/concerns, please contact us here.