Terms & Conditions

FATHER’S DAY PROMOTION

(Personal Orders) Celebrating Dads, Our Everyday Superheroes
Promotion – Purchase a Father’s Day cake (Chocolate Hazelnut Crunch Cake) at 50% off and receive an additional $100 off your order with a minimum spend of $500 with the promo code <LOVEDAD100>.
  • – This promotion is only valid for deliveries to residential addresses from 3 June 2024 to 16 June 2024.
  • – The Father’s Day cake must be included in the same order to be eligible for the $100 discount.
  • – The minimum spend requirement of $500 does not include menu add-ons, side orders, delivery charges, or any other surcharges.
  • – Valid only if order is placed at least 3 working days in advance.
  • – Valid for all menus except Bento/ Executive Bento/Gourmet Bowl
(Corporate Orders) Celebrating Father’s Day in the Workplace
Promotion – Customers will receive a complimentary BBQ Chicken Satay set (50-sticks) with all buffet orders above 50 guests with the promo code <LOVEDADCORP>.
  1. For orders of 50 to 99 guests, 1 complimentary BBQ Chicken Satay set will be provided.
  2. For orders of 100 guests or more, 2 complimentary BBQ Chicken Satay sets will be provided.
  3. The offer is capped at a maximum of 2 BBQ Chicken Satay sets per order.
  • – This promotion is only valid for deliveries to commercial/office addresses from 3 June 2024 to 16 June 2024.
  • – Promotion is not valid for use at partner venues or on contracted menus.
  • – Promotion is not valid with other promotions or discounts.
  • – Valid only if the order is placed at least 3 working days in advance.
  • – Not available for Mini Buffets/Light Bites/High Tea/Cocktail/Full Day Seminar/Half Day Seminar/ Bento/Executive Bento/Gourmet Bowl

GENERAL T&Cs

Why is there a 5% Service Fee on my Mini Buffet/Bento order?
  • At Orange Clove, we are committed to continuing to provide our customers with quality food and service. As part of this commitment, we have recently introduced a Service Fee for Mini Buffet and Bento orders. This is designed to help offset the costs associated with preparing and packaging food, as well as to ensure that we can continue to provide our customers with the best possible experience.
Catering is a highly labour-intensive industry which requires skilled manpower from processing raw ingredients, and cooking to packing. With the rapid rise of costs in recent years, labour and packaging costs along the food preparation process chain have increased significantly as well. The implementation of a 5% Service Fee will cover:
With this, we aim to ensure that we can continue to provide our customers with quality food and service, while also maintaining our financial viability as a business.
Why is there a 10% service charge on my order with setup?
  • The concept of a service charge is not new as it is commonly levied in hotels, restaurants and cafes. Like all establishments in the Food & Beverage industry, Catering is service based. The implementation of a 10% service charge will cover administrative and processing costs of waste management, labour and equipment setup.
Unfamiliar to many, considerable resources are spent on:
While we have been absorbing this cost for years, rapidly rising overheads and cost of labour has proven to be demanding for us to continue to do so.
CATERING
BUFFET RECEPTION
MINI BUFFET
BENTO
HOTPOT SETS
DISCOVERY BOX
DELIVERY CHARGES
*Regular Buffet menus include Vegetarian, Healthier Choice, and Peranakan
SALES ORDER CONFIRMATION
PAYMENT METHODS
CANCELLATION OF ORDER
Kindly contact our sales representative (by way of writing) at least 3 working days before the event date for any cancellation. The following charges will apply: